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Sunnyvale working to make 911 texting service available

Published Friday February 24

Sunnyvale would also like the 911 campaign to become part of a larger campaign in the region.

Sunnyvale’s Public Safety Communications Unit is leading a regional effort to provide a service that would allow people to send text messages to 911 in the event of an emergency rather than making a call.

The slogan for the nascent service will be “Call when you can, text when you can’t,” and once it is operational, the Department of Public Safety will be able to respond to texts for help by way of a computer interface.

The service is being rolled out as an extra tool for residents who may have difficulty calling 911 or be in a situation where they can not speak during a call.

Article length: About 450 words.
Tags: Los Altos
Read more at Mercurynews

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